ScholarChip provides Help Desk support
Staffed by qualified support technicians with a minimum of 3 years experience
in technology support, between the hours of 7 AM to 4 PM
Time. They may be reached by dialing 877-722-2447 (877-SCC-CHIP) or by sending e-mails
with specific requests to email@example.com
Pro-active outgoing calls are initiated by the ScholarChip Help Desk staff
to schools and users as a result of our extensive automated system diagnostics.
The Management Site supports the tracking of technical issue resolution. ScholarChip
provides on-site one to four hour response time for hardware service calls.
All ScholarChip hardware is fully warranted (except for theft and vandalism)
under the ScholarChip Maintenance Program meaning that there will always
be just one
known and calculable cost for budgeting.